Integrations
We connect your CRM, your ERP and the rest of your tools through APIs, webhooks and automated flows, so data is not copied by hand.
REQUEST A DIAGNOSTICWhat an integration is
An integration makes two systems exchange data without anyone copying it by hand. An API lets one program request or send data to another. A webhook notifies you the moment something happens, for example when an order comes in. An automated flow chains those steps so the data reaches where it is needed.
Ways to connect systems
API and webhook
With an API, a system asks for or sends data when it needs to. With a webhook, the source system notifies as soon as something happens. They are often used together.
Periodic polling
When there is no webhook, a system asks every so often whether there is anything new. It is simpler and less immediate.
Automation platforms
Tools such as Zapier, Make or n8n come with ready-made connectors and let you build flows without programming. They are suited to simple flows between well-known tools.
Custom integration
Own code for when there are business rules, volume, legacy systems or requirements that a standard connector does not cover.
What we work with
APIs
To read and write data in the systems that offer them.
Webhooks
To react when something happens in one of the systems.
Automated flows
To chain steps between several tools.
Examples of what we have already done
CRM and invoicing
When a sale is closed in the CRM, the invoice is created in the invoicing software without copying data by hand.
Store and ERP
Online store orders flow into the ERP and the status goes back to the store.
Alerts between systems
An event in one system, such as a payment received or a new customer, triggers an alert or a task in another.
Synchronized inventory
Warehouse stock and store stock stay up to date with each other.
Signed contracts
When a contract is signed, it is filed in the client's folder and the team is notified.
Automatic reports
Data from several systems is consolidated into a report every week.
When it helps
When the same data is entered in two systems, when data is copied by hand between tools, or when a process depends on someone remembering to export a file.
What is worth knowing
- An integration depends on what the other system allows. Without an API or an export, the options narrow.
- When one of the systems changes, the integration needs maintenance.
- Connecting systems does not fix data that is already wrong at the source.
- APIs limit the number of calls and change versions. The integration has to respect those limits and adapt to the changes.
- Networks and systems fail. Without retries and duplicate control, a failure can lose a record or register it twice.
- If two systems can modify the same data, you have to decide which one takes precedence.
- If personal data is moved between systems, data protection rules apply, including when a provider is outside the European Union.
FREQUENTLY ASKED QUESTIONS
What is an integration between systems?
It is a connection that makes two systems exchange data without anyone copying it by hand.
What is the difference between an API and a webhook?
An API lets one program request or send data to another when it needs to. A webhook notifies at the moment something happens, for example when an order comes in.
Can any system be integrated?
It depends on what the system allows. If it has no API, there are usually alternatives: scheduled file exports, database access or an intermediate layer that exposes the data. These routes are more fragile than an API.
Which CRM and ERP systems do you work with?
We connect with the main CRM and ERP systems, such as Holded, HubSpot, Salesforce, Odoo, SAP, Microsoft Dynamics 365, Sage or A3, and with accounting-firm software. Our software is ready to adapt to any system that offers an API or an export. Whether it is possible in each case depends on what the system allows.
Is Zapier, Make or n8n enough, or is custom development needed?
For simple flows between tools that already have a connector, those platforms are usually enough. Custom development pays off when there are business rules, high volume, legacy systems without a connector, or when a failure has serious consequences.
What happens when one of the systems fails?
A well-designed integration anticipates it: it retries the operation, avoids registering the same data twice, sets aside what it could not process and alerts someone. Without that, failures are discovered late.
What is needed to start an integration?
The list of systems, their access and documentation, which data has to be synchronized and in which direction, and how often.
What does the cost of an integration depend on?
On the number of systems, the quality of their APIs, the volume of data, the business rules that have to be applied and whether any of the systems is legacy and offers no API.
From two systems to one flow
We start with a proof of concept on real data and only scale if the value is demonstrated.